LHG’s International Organization for Standardization (ISO) 9001:2015 for Services Quality Management System (QMS) Certification is recognized world-wide as an indicator of our major commitment to delivering only the best quality products and services to our customers and stakeholders. The ISO QMS process approach is based upon the principles emphasizing customer and employee engagement, leadership commitment to quality, and evidenced-based decision making, laser-focused on improving service quality at all levels of the organization.

LHG’s Capability Maturity Model Integration (CMMI) Appraisal at CMMI-SVC Maturity Level (ML) 3, by the CMMI Institute, attests to LHG’s successful adoption and implementation of CMMI’s process improvement approach, geared toward promoting continuous improvement of our business management processes, products and services delivery, and employee recruitment, development and retention activities.

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