December 2017 – Alexandria, VA – Loch Harbour Group (LHG) is an ISO 9001:2015 Quality Management System certified company, which also appraised at CMMI-SVC Maturity Level (ML) 2. ISO 9001:2015 Quality Management System (QMS) Certification and CMMI-SVC ML 2 Appraisal are internationally recognized indicators of LHG’s commitment to both service quality and to continuous improvement of its business practices and corporate values, to both clients and employees. LHG developed and utilizes business procedures and best practices based upon both ISO and CMMI standards. These procedures and best practices provide the foundation for LHG’s continuous improvement plan, designed to ensure we are delivering the best service possible to our clients, at reduced risk, and reduced costs.
ISO is the foundation of LHG’s QMS and corporate quality approach. CMMI is “a process improvement approach” that provides a set of effective practices that address: productivity, performance, costs, and stakeholder satisfaction. By integrating these two quality and process improvement methods. For more information about ISO and CMMI, please contact the LHG PMO.